Support

TechMedia Support NOC & SLA

TechMedia has a dedicated team of support technicians working from our Network Operations Centre in Sydney. Our team proactively monitors, manages, and supports over 10,000 devices across Australia & New Zealand.

We offer full service digital signage, display, professional consultancy & support services. We are experts in delivering and supporting connected digital ecosystems for organisation and major brands.

Specialising in connected digital displays for retail, corporations, transport, and roadside digital out of home. With a passion for ideas and the latest smart technology, we offer complete software, hardware solutions, installation services which can then be implemented into our support service for ongoing SLA service.

Our support mission is to enable client networks by:

  • Transforming OOH digital media networks through innovation and service enablement via ongoing service improvement to build lasting partnerships;
  • Provide ongoing implementation of new and development of innovative technologies for the digital media industry to create bespoke solutions;
  • Full end to end linked asset and Incident management and tracking from project to support and end of life\